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A1 Unique Quality
"Excellence in quality and safety are our prime concerns."
"We may not provide you the cheaper price but we cut no corners in order to make you happy."
Our standards are achieved with hard work and strict operational guidelines:
* We use only 3 star to 5 star hotel properties which are monitored continuously to ensure they maintain the high standards of comfort, cleanliness and security that we require in city areas, however, it’s not the same in the trials of trekking and we personally advice our guides to make your stay in the best teahouses along the way to meet your personal satisfaction.
* Telephones are operated on every tour wherever available and necessary, allowing us to monitor every moment of what is going on in each one of our tours/trekking.
* We do not spare any effort or expense when it comes to providing for the experience of a life-time. We might not offer the cheapest tours, but we do not cut any corners. We provide the best value available at a fair price.
* Guides in each country are licensed, English-speaking and are hand-picked according to time tested excellence.
* We will customize any of our existing programs, or create itineraries based on the unique, specific needs of any individual traveler or group.
*All client funds are held in a trust account until paid to our suppliers.
*Our staffers are well paid and tours/trekking are insured and properly equipped.
*Our specialist knowledge and personalized service will create a more interesting and adventurous holiday for you.
*Our courteous service will not end with your booking, but is maintained throughout your stay.
*We prefer a maximum of 12 per group and are happy to arrange tours for individuals and smaller parties. We believe that small groups minimize the impact on the environment and allow for the cultural interaction that is often the most memorable aspect of a holiday in Nepal.
*Our staffs is given special training to make every Trekking and Tour as eco-friendly as possible.
*We provide you with clear details of the cost of your tour so that you are fully aware of any extra expenses that may be incurred.
*We encourage comments from our guests and use them to constantly improve our services.
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